Gift Card Industry News
6 steps for retailers in this crisis and the next
Ed Valdez, Retail Customer Experience
June 23, 2020
"The global challenges unfolding across the country in the past few weeks have presented a huge humanitarian and economic challenge." Read the full article now...
eCommerce Takes Half Of Pandemic-Driven Retail Growth
June 17, 2020
"The dramatic consumer shift to Digital 3.0—predicted months ago by the PYMNTS COVID-19 tracker work—is accounting for almost half of the retail growth in the US." Read the full article now...
‘Pent-up demand’ and ‘revenge shopping’ are driving U.S. retail and restaurant spending
Katie Park, The Philadelphia Inquirer
June 17, 2020
"National retail and restaurant spending jumped dramatically in May as stores and dining began to reopen across parts of the country during the coronavirus pandemic, according to a preliminary sales report from the U.S. Commerce Department released Tuesday." Read the full article now...
National Retail Federation Talks About Covid-19 Impacts On Retailers
Jeff Fromm, Forbes
June 17, 2020
"Retailers plays a pivotal role in the U.S. economy—and while they’ve have been hit hard by the COVID-19 pandemic, the sector has adapted through innovation." Read the full article now...
Store shutdowns drive a 519% jump in online sales for GameStop
Digital Commerce 360
June 11, 2020
"Despite the higher ecommerce sales, Q1 total sales dropped 34%. The video game retailer also reported a net loss of nearly $166 million." Read the full article now...
New retail habits from coronavirus ‘ingrained’ in shoppers, Tractor Supply CEO says
Hannah Miller, CNBC
June 11, 2020
"Consumers will likely stick to shopping habits picked up during the coronavirus pandemic well into the future, according to Hal Lawton, CEO of Tractor Supply Company." Read the full article now...
Time Is Now To Use Bankrupt Stores’ Gift Cards
June 9, 2020
"Consumers whose wallets are bulging with gift cards issued by now-bankrupt retailers should think about spending them now—since they may become worthless." Read the full article now...
The Retail Pivot: How Retailers Have Adapted Through Digital Transformation
Agnes Teh Stubbs, Adweek
June 5, 2020
"As soon as storefronts shuttered in the wake of COVID-19, retailers had to adapt their business models. The pandemic is reshaping the landscape of American retail and accelerating digital transformation rapidly." Read the full article now...
Here are the retail winners in a post-Covid world, according to Evercore ISI
Maggie FItzgerald, CNBC
June 4, 2020
"The retailers that will survive the coronavirus crisis are those that can adapt to changing consumer behaviors that emerged from the pandemic, according to Evercore ISI." Read the full article now...
Americans Have Been Slow to Embrace Contactless Payments. Coronavirus Will Change That
Diana Pearl, Adweek
May 29, 2020
"In May 2019, New York’s Metropolitan Transit Authority made the milestone announcement that it was rolling out a contactless payment system, starting with the 4, 5 and 6 subway lines from Grand Central Terminal in Manhattan to the Barclays Center in Brooklyn." Read the full article now...
No Bathrooms, No Sephora Makeup Counter: How Retail Is Changing Post-Coronavirus
Sissi Cao, Observer
May 29, 2020
"As of this week, every state has reopened from the coronavirus lockdown to some degree, allowing parks, construction sites and certain non-essential businesses to resume operation." Read the full article now...
Which major retail companies have filed for bankruptcy since the coronavirus pandemic hit? Here's the list.
Emily Pandise, NBC News
May 15, 2020
"From iconic department stores to entertainment giants, the coronavirus has seemingly spared no one in its devastation of the U.S. economy." Read the full article now...
Preparing for the 2020 Coronavirus Holiday Season as an eCommerce Seller
Dave Furness, eSeller Cafe
May 11, 2020
"As of Monday May 11th, some reports have found that there has been an 87% increase in eCommerce revenues when compared to normal averages." Read the full article now...
Demand for Digital Gifting Reaches All-Time High
May 7, 2020
"As consumers are pushed to shop online, findings from a new study by NAPCO Research, a leading independent retail research firm, examine the progress and areas for growth in digital gifting programs." Read the full article now...
Consumer Behavior: Now and Post Coronavirus Pandemic
Renata Akers, Total Retail
April 21, 2020
"Amid this time frame of widespread panic and uncertainty, three momentous, albeit predictable, changes in consumer behavior occurred." Read the full article now...
How the coronavirus pandemic could lift gift card sales
Jaime Toplin, Business Insider
April 20, 2020
"To help these businesses stay afloat, payments providers and fintechs are enabling merchants to easily sell gift cards for use after the pandemic." Read the full article now...
COVID-19 Drives Walmart Grocery Mobile App Download Surge
Raymond Pucci, Payments Journal
April 14, 2020
"The Walmart Grocery app has seen all-time highs in downloads and now ranks No. 1 among shopping apps in the U.S. as of April 7, 2020, according to a new analysis from tech firm App Annie." Read the full article now...
Consumers Look to Gift Cards Amidst the Crisis
April 9, 2020
"Blackhawk Network research shows consumers are using gift cards for charitable activities and sales data shows spike in egifts, ecommerce sales of gift cards." Read the full article now...
Blackhawk Network Acquires SVM Cards
April 8, 2020
"Acquisition enhances B2B customer offerings with entry into fuel card issuance and expands robust incentives customer portfolio." Read the full press release now...
A Message from the RGCA: Strategies for Navigating the COVID-19 Crisis"
March 26, 2020
We understand that COVID-19 is impacting all aspects of our daily lives and businesses. Here are ways gift card programs can help retailers, consumers, and the economy right now. Read the full article now...
Experts say buying gift card will only 'go so far'...
March 20, 2020
"With retailers closing up shop around the country to curb the spread of the coronavirus, consumers are being called to support small businesses by buying digital gift cards to ensure cash flow in the short term. However, experts said that while gift cards can provide immediate relief for fixed-cost expenses like rent and utilities, many will need significant governmental aid to stay afloat and pay their workers." Read the full article now...
Retailers brace for the impact of coronavirus
Caroline Jansen, Retail Dive
March 18, 2020
"While consumers' appetite for discretionary shopping has decreased substantially, mass merchants and grocery stores grapple with new demands." Read the full article now...
Creating and/or Updating Your RGCA Profile
March 16, 2020
If you missed the RGCA email on creating your new profile and logging in to the new website for the first time, please see our step-by-step instructions. If you attended the 2019 RGCA Forum, you will already have an existing profile and should follow these instructions. If you did not attend the 2019 RGCA Forum, please follow these instructions to create your profile.
Blackhawk Network Summit Canceled
March 11, 2020
Contact Blackhawk Network directly for more details.
Flourish Postponed—Attend Virtually March 16-17; InComm Partner Alliance Canceled
March 9, 2020
See the Flourish website for more information.
For questions on the InComm Partner Alliance, please contact firstname.lastname@example.org
The Impact of Coronavirus on Retail
March 5, 2020
"While COVID-19 spreads globally, the retail industry braces for the outbreak's fallout." Read the full article now.
Flourish in a Flash Podcast: The Future of B2B and Incentive Gift Card Programs
February 27, 2020
Americans have $21B in unused gift cards and store credits
February 18, 2020
"Although gift cards have topped holiday wish lists in recent years, half of U.S. adults currently have unredeemed gift cards or store credits that are estimated to be valued at $21 billion in untouched money, according to a new survey..." Read the full article now.
The IRF 2020 Trends Report
The Incentive Research Foundation
January 17, 2020
"The IRF 2020 Trends Report highlights key trends that will affect organizations, their products and services, and the workforce in 2020. From enhancing program reporting to embracing the experience economy, the study identifies key areas of change and their implications for workforce engagement, incentive travel and recognition." Read the full report now.