Schedule of Events

The Forum schedule is still being finalized and is subject to change. Please check back for more details on session topics and speakers as they are available.

It's been a challenging year not being able to connect with your friends and industry peers. As a result, this year's agenda will have a special emphasis on providing time for networking and collaboration.

All times are in Eastern Time.   

SUNDAY, OCTOBER 17  
2:00 pm - 5:00 pm RGCA Board of Directors Meeting

MONDAY, OCTOBER 18

 

7:00 am - 12:00 pm

Innovation Lab Setup for Sponsors

   

12:00 pm - 2:00 pm

RGCA and IGCC Member Meetings

   

12:00 pm - 6:30 pm

Forum Registration and Innovation Lab

   
12:00 pm - 6:30 pm RGCA Ambassador Networking and Meetup 
   

1:00 pm - 3:00 pm

Member Legal Consultations

   

2:00 pm - 4:00 pm

Diversity Equity and Inclusion

   

5:00 pm - 5:30 pm

Gift Card Games Kick-off

   

5:30 pm - 6:30 pm

Innovation Lab & Opening Reception

   

6:30 pm - 10:00 pm

Opening Dinner and Gift Card Games - Presented by Blackhawk Network

TUESDAY, OCTOBER 19

 

7:30 am - 8:30 am

Breakfast

   

8:30 am - 8:45 am

Forum Kick-off and Sponsor Recognition

   

8:45 am - 9:00 am

RGCA PSA Preview

   
9:00 am - 9:30 am Demonstrating the Value of your Gift Card Program Pt. I - Strategies and Metrics to Build Buy-in with Senior Leaders 
   

9:30 am - 10:00 am

Innovation Lab and Networking Break

   

10:30 am - 11:15 am

Demonstrating the Value of your Gift Card Program Pt. II - Program Manager Case Studies

   

11:15 am - 12:00 pm

Demonstrating the Value of your Gift Card Program Pt. III - Small Group Work, Develop your Strategy

   

12:00 pm - 1:30 pm

Lunch and Innovation Lab

   

1:30 pm - 3:00 pm

In-person Coffee Hour Pt. I

   

3:00 pm - 3:30 pm

Innovation Lab and Networking Break

   

3:30 pm - 4:30 pm

Trends, Innovation, and Industry Collaboration

   

5:00 pm - 6:00 pm

Reception and Networking

   

6:00 pm - 10:00 pm

Dinner and Gift Card Games

WEDNESDAY, OCTOBER 20

 

7:30 am - 8:30 am

Breakfast and Gift Card Game Awards

   

8:30 am -10:00 am

In-person Coffee Hour Pt. II

   

10:00 am - 10:45 am

Legal and Regulatory Update

   

10:45 am - 11:45 am

Fraud Session - Presented by Blackhawk Network
   

11:45 am - 1:00 pm

Grab & Go Lunch, Innovation Lab Tear Down

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Testimonials

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Suspicious Activity

To report any suspicious activity please contact the FTC at ftc.gov/complaint. If the activity is related to the IRS or taxes, also email the Treasury IG for Tax Administration (TIGTA) at Lawenforcement@tigta.treas.gov.

If you are over the age of 60 and expect you or someone you know has been a victim of fraud, you can also call the National Elder Fraud Hotline at 1-833-372-8311