Fraud-focused keynote will deliver vital intelligence to help closed-loop gift card industry stakeholders prevent and combat gift card fraud
MINNEAPOLIS, September 7, 2018 – Today the Retail Gift Card Association (RGCA) announced it will feature a keynote session solely dedicated to closed-loop gift card fraud at the second annual RGCA Forum held in Nashville this October 1 through October 3. Special guest Michelle Brasfield from the U.S. Treasury Inspector General for Tax Administration (TIGTA), as well as fraud experts from Macy’s, InComm, and Stored Value Solutions (SVS) will deliver insider fraud intelligence that organizations can apply to their own gift card business operations.
During the session, attendees will learn how government agencies like the TIGTA are collaboratively approaching current fraud issues and how the newest types of fraud are being fought by different law enforcement entities.
Moderator Kevin Halvorsen from Macy’s and InComm fraud expert Skeet Rolling will also present on the most prominent fraud categories—including mitigation strategies for each—and guide discussion on how different gift card industry stakeholders can self-regulate to effectively combat fraud. SVS expert Mark Willis will join the conversation by providing best practices for ensuring gift card programs have the right protocols in place to protect consumers from plots designed to fraudulently gain access to gift card balances.
“By combining the TIGTA’s unique expertise with insights from RGCA members, attendees will benefit from a holistic view of how fraud is impacting the industry from varying perspectives—and leave with new ideas for how to stay ahead of criminals,” said Marina Hodges, RGCA Board Chair. “We’re extremely fortunate to have such knowledgeable experts joining us at Forum.”
RGCA members and non-members with a vested interest in the closed-loop gift card industry are encouraged to attend Forum. With a focus on the issues and trends impacting today’s gift card industry, RGCA Forum is a content-rich, interactive event that includes in-depth discussions about the evolution, trends and hot topics surrounding gift cards as forms of branded currency and stored value solutions.
To register for RGCA Forum or learn more about the event’s agenda and speakers, click here.
More than 90 RGCA member brands work collaboratively to protect, promote and enhance the use of retail gift cards as forms of branded currency and stored value solutions that enable, enrich and encourage commerce in today’s digital age. Members collectively fuel consumer confidence in the industry, evolve best practices for gift card programs and optimize emerging opportunities to meet contextual commerce demand.
More information on the RGCA, including details on becoming a member, is available at www.thergca.org.
About the Retail Gift Card Association (RGCA)
The Retail Gift Card Association is the nonprofit trade association that represents the closed-loop gift category. The Association’s mission is to protect, promote and enhance the use of retail gift cards as forms of branded currency and stored value solutions that enable, enrich, and encourage commerce in today’s digital age. All RGCA members abide by a Code of Principles that supports consumer-friendly policies for the purchase and redemption of closed-loop gift cards. RGCA’s membership is comprised of retailers from all sectors, including restaurants, general merchandise, apparel, sporting and leisure, and non-retailers. For more information, visit us at www.theRGCA.org.